JoyBlush – Shipping Policy

At JoyBlush, we are committed to delivering your orders in a safe, discreet, and timely manner. This Shipping Policy explains how we process, ship, and deliver your purchases.

1. Shipping Coverage

1.1 JoyBlush currently ships across India to serviceable pin codes.
1.2 Delivery availability is subject to courier reach and may change from time to time.

2. Order Processing Time

2.1 Orders are processed within 1–3 business days after payment confirmation.
2.2 Orders placed on weekends, public holidays, or during sale periods may experience processing delays.
2.3 Once your order is shipped, you will receive a confirmation email/SMS with tracking details.

3. Delivery Timelines

3.1 Estimated delivery timelines are as follows:

Metro Cities: 3–5 business days
Non-Metro / Tier 2 Cities: 4–7 business days
Remote Areas: 6–10 business days

3.2 Delivery timelines are indicative and may vary due to courier operations, weather conditions, or unforeseen circumstances.

4. Shipping Charges

4.1 Shipping charges, if applicable, will be clearly displayed at checkout before payment.
4.2 JoyBlush may offer free shipping on select orders, promotions, or cart values at its discretion.
4.3 Cash on Delivery (if available) may attract an additional fee.

5. Packaging & Discretion

5.1 All JoyBlush orders are shipped in plain, discreet packaging with no indication of product details.
5.2 The sender name on the package will appear as JoyBlush or a neutral logistics partner name.

6. Tracking Your Order

6.1 Once shipped, customers can track their order using the tracking link provided via email or SMS.
6.2 For any issues with tracking, customers may contact JoyBlush Customer Support.

7. Failed or Delayed Deliveries

7.1 In case of delivery failure due to incorrect address, unavailability of the recipient, or refusal to accept the order, the shipment may be returned to us.
7.2 Re-shipping may be subject to additional charges.
7.3 JoyBlush is not responsible for delays caused due to incorrect shipping information provided by the customer.

8. Damaged or Missing Shipments

8.1 If you receive a package that is damaged, tampered with, or missing items, please notify JoyBlush within 24 hours of delivery with supporting images/videos.
8.2 Claims raised beyond this period may not be accepted.

9. International Shipping

9.1 JoyBlush currently does not offer international shipping.
9.2 Any future international shipping services will be governed by separate terms and customs regulations.

10. Policy Updates

JoyBlush reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective once posted on the website.

7. Customer Support

For shipping-related queries, please contact:

JoyBlush Customer Care

📧 Email: myjoyblush@gmail.com
📞 Phone: 9799294821
🕒 Working Hours: 10:00 Am- 7:00Pm